Attention: Coronavirus (COVID-19) Precautions

Due to the increased concern around the COVID-19, and to help reduce the spread of the virus, we advise all members to take the necessary precautions for the safety of your brokerage, the clients you serve, and the communities you work in.

Stay informed. Centers for Disease Control and Prevention (CDC) released the following information about the signs and symptoms of COVID-19.

Signs and Symptoms of COVID-19:

  • Fever
  • Cough
  • Shortness of breath

Seek medical advice if you

  • Develop symptoms


  • Have been in close contact with a person known to have COVID-19 or live in or have recently traveled from an area with ongoing spread of COVID-19. Call ahead before you go to a doctor’s office or emergency room. Tell them about your recent travel and your symptoms.

Please consult the CDC website for additional information.

Increase hand-washing and sanitation practices, as well as follow coughing and sneezing etiquette. Proper etiquette can be found here.

Contact Health Links-Info Santé at 204-788-8200 or 1-888-315-9257 (toll-free) if you’re experiencing symptoms of the 2019 novel coronavirus. Do not call 911 unless it is an emergency.

In addition, please review the Government of Manitoba’s following health strategies and check often for updates and information:

Strategies for all Manitobans:

  • Minimize prolonged (more than 10 minutes), close (less than two meters/ six feet) contact between other individuals in public;
  • Avoid greetings that involve touching such as handshakes;
  • Disinfect frequently used surfaces;
  • Follow public health advice related to self-monitoring and self-isolation if you have travelled or have been exposed to someone ill with the virus; and
  • Consider avoiding travel, crowded places and events, especially if you are at higher risk (e.g. seniors and those with underlying medical conditions).

Strategies for Employers:

  • Relax sick leave policies, such as the requirement for sick notes, to encourage those who are ill to say home and prevent the spread of illness to coworkers or customers;
  • Allow employees to work from home if possible;
  • Discontinue non-essential work-related travel outside of Manitoba; and
  • Encourage phone and virtual meetings to reduce prolonged, close contact between individuals.

In addition, consider the following strategies for brokerage planning:

Strategies for Brokerages:

  • Keep everyone updated on actions being taken to reduce risks of exposure in the workplace;
  • Make sure everyone’s contact numbers and emergency contact details are up to date;
  • Make sure managers know how to spot symptoms of coronavirus and are clear on any relevant processes (eg. Sickness reporting and sick pay);
  • Provide hand sanitizer and tissues for staff and the public, and encourage them to use them;
  • Consider creating a rotating employee shift system in order to decrease cross-exposure;
  • Have a buddy system in place by working with neighbouring brokerages in the event one brokerage needs to shut down unexpectedly;
  • Encourage clients to call, email or use online platforms to minimize face-to-face communication (where possible).

The IBAM office will remain open but staff will be doing as much work from remote locations as possible. All staff will be reachable by way of telephone and email. Please call ahead or make arrangements with a specific staff member if you are planning on coming into the office.

IBAM Convention, currently scheduled for April 14-16, 2020, has been postponed. Please see the following FAQ for information about ticket refunds and education credit opportunities. IBAM will keep you informed on future events as the situation progresses.

Thank you for your understanding and continued support at this time. If you have any questions, please don’t hesitate to contact our office.

Sources for more information:

World Health Organization:
Government of Canada:
Manitoba Public Health information (Manitoba Government):

Please note that the situation is constantly changing and evolving and this is a source for basic information. Remember to keep up to date on the latest information by checking the sources provided, including the World Health Organization, Manitoba Government, Manitoba Health Authority, Centers for Disease Control and Prevention, etc.