Front Line Client Care Specialist

Nation West Insurance

Kenaston Common and Fort Richmond Plaza Locations

We are the team you want to be a part of. We are currently looking for exceptional people to add to our team. If you are passionate about delivering exceptional service, being a team player, and thrive in a fast paced environment, you would be a fit for our team.

We offer:

  • Top wages
  • Bonus commission
  • Paid training and courses

Travel Benefits – Team members receive:

  • Employee Discounted Travel Services through Nation West Travel Centre

Position Summary

Full time: Front Line Client Care Specialist
Hours:  40 hours/week. May include Saturdays or Sundays
Location: Kenaston Common and Fort Richmond Plaza

Responsibilities & Duties

  • Provide front line customer service of Autopac and Driver Licensing
  • Servicing clients with their travel insurance needs
  • Providing assistance to our broker team
  • Keep current insurance rules and workflow processes
  • Actively participate in training initiatives

Requirements for Positions

  • IWS Certified or be available to take the required courses.
  • Minimum Level one
  • Must be available to work evenings and weekends

Additional Assets

  • Previous experience in General Insurance
  • Strong customer focus
  • Strong analytical and organizational skills
  • Excellent verbal and written communication skills

Interested candidates please forward your resume to with the subject line being Job Posting. Find out more about Nation West at