Manager, Brokerage Operations

CAA Manitoba Insurance


About Our Manager, Brokerage Operations Role

We are seeking a Manager, Brokerage Operations who builds relationships with a broad range of people, with a proven track record in development of talent and assisting employees in their career growth. This individual has demonstrated strong leadership skills in developing their insurance career and will make Member safety their top priority.

Position Overview

As a Manager, Brokerage Operations you will act as the primary Property and Casualty insurance leader for CAA’s owned brokerages, build and maintain relationships with insurers, and be responsible for the overall achievement growth of financial targets. You will advocate externally with insurance companies to ensure objectives, policies and procedures are being met along with contract and portfolio management.

As a Manager, Brokerage Operations, you will be responsible to work directly with the Insurance Council of Manitoba and Superintendent of Insurance. You will also be responsible for overseeing the entire Broker audit process, the Broker mentoring program and participate heavily in the attraction, assessment and development of new hires. Your ongoing leadership, coaching and mentoring teams in multiple locations, as well as cultivating an environment that supports career growth and succession planning will make you a key success in this role.

About Us

CAA Manitoba and CAA South-Central Ontario have merged and are now referred to as CAA Club Group of Companies. We are passionate about keeping our Members safe – whether they are on the road, at home, or travelling abroad. Meeting the needs of our Members requires high performance, forward thinking, and innovative people who work collaboratively to keep our business moving forward.

About You

If you thrive in a fast paced environment and excel at building relationships ,this could be the opportunity for you!

To learn more about CAA, visit us online at

If you meet our requirements and are interested in exploring a career with us, please submit your application online. Thank you to all who apply but only candidates considered for an interview will be contacted.


  • Completion of a post-Secondary education, coupled with a completed CAIB Designation
  • CIP Designation or working towards
  • 5+ years insurance product knowledge and experience within the Insurance Industry
  • Recent experience managing Brokers selling AutoPac or IWS certified
  • Have the proven ability to have a big picture focus, with strong personal drive to make a difference
  • Working knowledge of Microsoft Office applications and ability to function effectively in other industry based software applications
  • Working knowledge of a Broker Management system, preferably TAM
  • Demonstrated excellent communicator

We are an equal opportunity employer and are committed to providing employment accommodations. CAA Club Group will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.


CAA is a progressive organization with a diverse workforce which offers the opportunity for paid training, career development and professional growth, competitive salaries, a comprehensive benefit package, and a fun working environment that values work/life balance.