Susan Gilbert

Susan Gilbert - IBAM Board Member 2020
As Director, Digital Operations at MIG Westland Insurance, Susan’s experience in insurance brokerage management was grown from a strong background in marketing and communications in the financial services sector. After years in marketing positions in Calgary, Susan and her husband Brian moved their family back home to Manitoba where the beginnings of MIG Insurance were born in 1995. No stranger to start ups, Brian and Susan built MIG through management services and acquisitions.

Susan’s primary focus for MIG is to create and support a brand experience to which customers will feel an affinity and have an expectation of a high level of service. She enjoys working with a motivated team of professional insurance brokers to bring the MIG brand promise of ‘buyer friendly insurance’ to life. With MIG now being part of Westland Insurance, Susan is able to work with a talented group from across the country to further define excellence in customer experiences.

An alumna of Red River College’s Business Administration program, Susan has served on the Board of Governors for the college. She also holds her CAIB designation and is a perpetual student of digital marketing and the study of fintech/insuretech.

Susan enjoys time with her family, husband Brian and adult children, Sydney, Davis and Alexandra; and being surrounded by the natural elements, as an active participant – running, hiking, biking – or just ‘being’.


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