Job Description / Duties

Do you want a position that offers autonomy and encourages your ideas?

Do you want to work with a team where you can use your passion for customer service in an entrepreneurial and uncharted way?

Do you want to work in an organization that appreciates the value and excellence you bring?

Do you want to be part of a growing organization who is expanding beyond Manitoba borders?

Do you appreciate the support of an experienced team and family-oriented environment? Then think about us for this outstanding opportunity!

The Position:

We are looking for a full-time experienced Commercial Service Associate to:

Maximize growth and client retention through superior customer service and account development

Provide support to commercial account executive(s)

Manage a small commercial and commercial transportation book of business

Ensure policies are reviewed for accuracy, promptly processed, and changes/concerns addressed

Prepare accurate, professional proposals for submission to insurers

Maintain/update client file information and use abeyance system to ensure follow-up

Provide payment options and keep client files’ accounts receivable current

Assist in handling of customer claims

Generate referrals for other insurance needs

Perform administration tasks, including documentation, data entry, and electronic filing

Qualifications / Required Skills

Proven track record in customer service with demonstrated relationship building expertise

Minimum level 1 general insurance license or commitment to achieving licensing upon hire*

Superior communication skills, professionalism, and positive personality

Proficient in Microsoft Office: Word, Excel, and Outlook

Attention to detail and ability to prioritize and plan

Confident, self-motivated, and organized

Ability to work independently and collaboratively as a key member of a team

*In order to be eligible for consideration to work from our Winnipeg office, a level 2 license is required.

Additional Information

Why apply:

Excellent growth and advancement opportunities

Attractive salary

Great benefits package and Group RRSP

Commission incentives

Contact Information

https://forms.monday.com/forms/faeccc23a3a366d952aa94150a86254c?r=use1

Employer Profile

We are expanding and we need a Commercial Service Associate to join our team! We are hiring for both our new Winnipeg office as well as our head office in Morris, MB.

Rempel Insurance is a Manitoba success story. We have been providing quality Manitoba insurance products to a wide range of customers for over 60 years. Rempel Insurance Brokers Ltd. is owned and operated by Shawn and Janice Graydon. Janice leads the Rempel Insurance team in offering quality insurance to our customers and supporting our communities. We are dedicated to empowering our employees to challenge the status quo through innovation, market penetration, and ultimately maximize the customer experience. Building trusted relationships with family, community, and our clients are at our very core, and we are committed to serving them with the utmost integrity.