Job Description / Duties

This is a client-focused insurance advisor position that blends relationship management, policy servicing, sales, and administrative responsibilities to deliver an exceptional customer experience.

Key Responsibilities
• Build strong relationships with clients by assisting with their insurance needs in person, by phone, and by email.
• Manage policy renewals by reviewing coverage, identifying opportunities to enhance protection, and supporting client retention through proactive service.
• Respond to new business inquiries from walk-in, phone, and website leads by assessing client needs, preparing quotations and proposals, and issuing new policies through insurer portals.
• Provide knowledgeable guidance on Personal Lines insurance products while identifying opportunities to better meet clients' insurance needs.
• Support Autopac and Travel Health Insurance transactions and inquiries as required.
• Maintain accurate policy documentation and ensure timely processing of client requests and policy changes.
• Collaborate with team members and insurance company partners to deliver efficient, accurate, and client-focused service.

Qualifications / Required Skills

• Minimum 1 year of recent Personal Lines insurance brokerage experience required. The successful candidate must be able to confidently manage renewals, new business, and policy servicing with minimal training.
• Level 1 or Level 2 General Insurance License
• Working knowledge of Personal Lines insurance products, underwriting guidelines, and insurer portals.
• Experience processing Autopac transactions, with a strong understanding of the IWS system.
• Proficiency with Microsoft Office, including Outlook and Word.
• Experience with Applied Epic is considered a strong asset.
• Excellent communication and client service skills, with the ability to build lasting customer relationships.
• Strong organizational skills with the ability to prioritize tasks and manage multiple deadlines in a fast-paced environment.

Additional Information

Why Join Garriock Insurance?

We're committed to investing in our people and providing an environment where you can build a long-term career.

We offer:
• Competitive compensation based on experience and qualifications
• Employer-paid CAIB education and ongoing professional development
• Comprehensive group benefits package
• Vacation time available upon hire for the right candidate
• Group RRSP with employer matching
• Opportunities to work from one of our multiple branch locations
• A supportive team environment with opportunities for growth and advancement

Contact Information

Please forward you resumes to careers@garriock.ca

Employer Profile

Garriock Insurance is a growing, independent Manitoba brokerage with a reputation for outstanding customer service and strong community relationships. We combine the resources and opportunities of a larger brokerage with the supportive, team-oriented culture of a local business.

We are looking for experienced professionals who are passionate about helping clients, enjoy working in a collaborative environment, and are ready to make an immediate impact while continuing to grow their careers.