Job Description / Duties

Autopac CSR - Birchwood Plaza
2521 Portage Ave Unit B, Winnipeg, MB R3J 0P1


About the Role:
The Autopac CSR is an essential part of the team, acting as the initial contact for clients and creating a positive, professional experience across all interactions, whether in person, over the phone, or through email. This role supports clients with Autopac and Driver Licensing services, handles payments and policy transactions, and helps identify coverage options that align with individual needs.

This position requires strong communication skills, a customer-focused mindset, and a dedication to learning and taking on increasing responsibility as the role evolves.

Qualifications / Required Skills

What You Bring:
• High school diploma
• Level 1 insurance license and IWS Certification are not required but considered an asset.
• Legally entitled to work in Canada.
• Motivated team player with a strong work ethic.
• Knowledge of the Acturis Broker Management System is an asset.
• Must possess a valid Manitoba driver’s license.
• Clear criminal record check is required.

Additional Information

Why Join Nation West?
• Join a forward-thinking and growing organization with a strong local reputation
• Be part of a supportive team where your contributions are valued
• Positive, inclusive workplace culture
• Opportunities for growth and increased responsibility for a motivated, skilled professional looking to build their career within a growing organization.

What We Offer:
• Competitive salary
• Benefits Package including a Health Spending Account
• Paid Time Off
• Employee Assistance Program
• On-site Parking
• Wellness Program
• Discounted Gym Membership

Salary: $17.50-$22.00 per hour

Contact Information

Ready to Apply?

We'd love to hear from you! Please apply on our Careers page.

https://nationwest.bamboohr.com/careers/26?source=aWQ9OA%3D%3D

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Employer Profile

Nation West Insurance is not your average insurance brokerage. We’re a growing, locally owned company that believes in combining a client-first approach with innovation, community spirit, and operational excellence. As we continue to expand and modernize, we’re looking for an Autopac CSR to join our team.