Job Description / Duties

We are looking for a full-time experienced Commercial Service Associate to:
• Maximize growth and client retention through superior customer service and account development
• Provide support to commercial account executive(s)
• Manage a small commercial and commercial transportation book of business
• Ensure policies are reviewed for accuracy, promptly processed, and changes/concerns addressed
• Prepare accurate, professional proposals for submission to insurers
• Maintain/update client file information and use abeyance system to ensure follow-up
• Provide payment options and keep client files’ accounts receivable current
• Assist in handling of customer claims
• Generate referrals for other insurance needs
• Perform administration tasks, including documentation, data entry, and electronic filing

Qualifications / Required Skills

• Proven track record in customer service with demonstrated relationship building expertise
• Minimum level 1 general insurance license or commitment to achieving licensing upon hire
• Superior communication skills, professionalism, and positive personality
• Proficient in Microsoft Office: Word, Excel, and Outlook
• Attention to detail and ability to prioritize and plan
• Confident, self-motivated, and organized
• Ability to work independently and collaboratively as a key member of a team

Additional Information

• Excellent growth and advancement opportunities
• Attractive salary
• Great benefits package and Group RRSP
• Commission incentives

Salary: TBD

Contact Information

Apply online at:
https://forms.monday.com/forms/faeccc23a3a366d952aa94150a86254c?r=use1

Employer Profile

Do you want a position that offers autonomy and encourages your ideas?
Do you want to work with a team where you can use your passion for customer service in an entrepreneurial and uncharted way?
Do you want to work in an organization that appreciates the value and excellence you bring?
Do you want to be part of a growing organization who is expanding beyond Manitoba borders?
Do you appreciate the support of an experienced team and family-oriented environment? Then think about us for this outstanding opportunity!

Rempel Insurance Brokers

We are expanding and we need a Commercial Service Associate to join our team! This position can be primarily located in either our head office in Morris, MB or located in our new office in Winnipeg, but may require limited travel between the two offices as needed.

Rempel Insurance is a Manitoba success story. We have been providing quality Manitoba insurance products to a wide range of customers for over 50 years. Rempel Insurance Brokers Ltd. is owned and operated by Shawn and Janice Graydon. Janice leads the Rempel Insurance team in offering quality insurance to our customers and supporting our communities. We are dedicated to empowering our employees to challenge the status quo through innovation, market penetration, and ultimately maximize the customer experience. Building trusted relationships with family, community, and our clients are at our very core, and we are committed to serving them with the utmost integrity. To learn more about our company please go to: https://vimeo.com/510248513