Autopac Customer Service Representative

Wyatt Dowling Insurance Brokers

Winnipeg, MB – Multiple branches

We see a future where people manage risk where they want to, how they want to, and rely on us to be their trusted advisors.


Provide our clients the coverage they need by building strong business relationships.

As an Autopac CSR, you are responsible for providing our clients with comprehensive insurance solutions for their Auto and Travel policies. You will excel in this role by growing your sales through superior service and referral business.


  • Assist customers with their daily insurance needs via phone, in person, and by email
  • Provide quotes and sell new policies to customers for Autopac, Drivers Licensing, and Travel insurance
  • Generate leads for new business across all product lines
  • Manage walk-in queries, sales and up-selling of products to new and existing clients
  • Follow up on all client accounts to resolve outstanding activities
  • Remain up to date on product knowledge and build relationships with insurance providers
  • Continue self-development through industry and training and other courses
  • Handling of payments and issuance of receipts for all General and Travel policies

Our Team Environment

We work together every day to build authentic relationships, with our customers and each other. We enjoy a fast-paced, multi-faceted environment, and make an effort to celebrate everyone’s successes on the team. We value hard work and making sure our customers have the accurate coverage they need because we can see the difference this makes in our community.


  • General Insurance Level 1 License an asset
  • Previous experience in the insurance industry preferred
  • Experience achieving sales targets individually and as a team
  • Well versed in navigating multiple computer programs at once
  • Strong sales and communication skills

Hours: Full Time – 37.5 hours per week
Location: Winnipeg, MB – Multiple branches

Wyatt Dowling provides our employees with a competitive compensation package. Full Time: paid personal days plus Company Matched investment and saving programs, extended health, and dental benefits, including a Health Care Spending Account.

Wyatt Dowling is committed to our community; check out our upcoming events here.