Customer Service Representative (MPI services)

Crossroads Insurance

Tyndall Park Office, Winnipeg

If you are looking for a full-time job in a professional office industry, we would be happy to hear from you.

We have an opening at our Tyndall Park office for a full-time Insurance Advisor (Customer Service representative)

Crossroads Insurance is a full-service insurance brokerage providing quality products and services with professional advice for over 45 years. We are looking for an enthusiastic individual to join our team.


  • Servicing customer MPI accounts (and basic home insurance transactions) through walk-ins & phone calls including cross-selling and up-selling
  • Must have superior sales and customer service skills with a desire to build relationships
  • Commitment to exceeding customer expectations in all situations
  • Developing and pursuing new business opportunities
  • Flexibility to work evenings & Saturdays required


  • Level 1 General Insurance License an asset or ability & willingness to obtain Level 1 General Insurance License (self-study exam)
    (Must maintain Insurance license through annual continuing education credits)
  • Ability & willingness to obtain MPI certification (one-time 4-day full-time course)
  • Strong organizational skills Superb communication, presentation, and relationship skills
  • Self-starter with the ability to adapt to a fast-paced, changing environment
  • Strong attention to detail and sound work ethic
  • Problem-solving skills and ability to be resourceful


  • Competitive Compensation Structure
  • Sponsored licensing and continuing education
  • A family environment, in which we can have fun
  • A dynamic, positive and progressive work atmosphere that provides opportunities for team members to make change
  • Sponsored licensing and continuing education
  • Company matching RRSP Plan
  • Comprehensive group benefits plan
  • Comfortable ergonomic work environment

If you have the drive to succeed, please send a cover letter and resume to:

Inquiries will be held in the strictest of confidence.