Job Description / Duties

Winnipeg Insurance Brokers is looking for an energetic and driven individual to lead one of our six growing branches. Reporting to the Branch Sales Division Leader and guided by Winnipeg Insurance Brokers’ vision and values, the Branch Team Leader provides leadership and direction for the branch, maintaining overall accountability and responsibility for the operational direction of the branch in the areas of general operations, human resources, sales and business development, and expense management. If you are an enthusiastic leader with an interest in working with a dynamic team, this could be the role for you!

Job Duties:
• Work with the Learning & Development Leader to create and execute training and development plans for direct reports
• Accountable for the scheduling of staff and resource allocation to maintain a high degree of client service at all times
• Accountable for coaching the team members in accordance with the Client Experience Program and Team Member Training Program as outlined and delivered by Winnipeg Insurance Brokers Ltd.
• Accountable for the performance management of direct reports and recommendations to senior leadership on staffing requirements and performance issues
• Accountable for the branch’s operational performance including new business sales and renewals
• Accountable for the branch’s cross-sale goals and performance to targets
• Accountable as the Key Autopac Person (if applicable) and ensuring all regulatory and insurance company guidelines are exceeded to minimize risk
• As an integral part of the Branch Team Leadership group, the Branch Team Leader is accountable for attending regular leadership team meetings and actively contributing in a positive manner to the discussions and initiatives to drive the profitable growth of Winnipeg Insurance Brokers Ltd.
• Accountable for actively and overtly embodying the “why”, vision and values of Winnipeg Insurance Brokers Ltd and act as an ambassador of the organization both with internal and external partners.
• Accountable for all branch administrative tasks, ensuring accuracy
• Accountable for client service and ensuring service standards are exceeded
• Responsible for process improvements and assisting senior leadership on maximizing efficient processes
• Other duties as assigned

Qualifications / Required Skills

• Applicants must hold a minimum Level 2 Agent/Broker General Insurance licence with at least 3 years of industry experience
• IWS certification with Autopac experience is required
• Experience in personal lines insurance is required
• Exudes positive energy and an enthusiastic can-do attitude
• Superior communication, coaching, and organizational skills
• Strong computer skills with proficiency with MS Office products and TAM/Epic would be considered an asset
• A criminal record check and bonding application will be required

Additional Information

We offer: