Job Description / Duties

• Assist customers with their daily insurance needs via phone, in person and by email
• Quote/submit new business and ongoing marketing efforts.
• Process personal lines policies, often including items such as residential and seasonal properties, boats, and jewelry.
• Annually reviewing client policies; cross-sell and upsell
• Deliver an exceptional level of customer service
• Ensure book of business is managed in compliance with regulations and working with clients to manage and reduce their risk.
• Process payments, customer information updates and insurance cancellations.

Qualifications / Required Skills

• Minimum Level 2 Insurance license
• Minimum of 2 years’ experience in Personal Lines
• Exceptional customer service and interpersonal skills.
• A sufficient criminal record check is required.
• Proficient knowledge of Microsoft Office including Excel and Outlook is required.
• Ability to work as a part of a team and independently
• Knowledge of Power Broker and Insurance Portals is an asset.
• Strong communication skills, both verbal and written.
• Organized with the ability to prioritize tasks.
• Exceptional attention to detail.

Additional Information

• A permanent full-time position
• Competitive salary & opportunity for growth within our company
• Group benefits plan including health, dental, disability & more
• Paid time off
• A positive & fun work environment
• We’ll support your professional development education
• Flexible work schedule

Contact Information

Please forward your resume to careers@renoinsurance.ca