Job Description / Duties

Winnipeg Insurance Brokers Ltd. is looking for an energetic and driven individual to lead a dual-branch* sales and service team. Reporting to the Director of Retail Sales & Team Development and guided by Winnipeg Insurance Brokers Ltd.’s vision and values, the Branch Team Leader provides leadership and direction for two branches*, maintaining the overall accountability and responsibility for the operational direction of the branches in the areas of general operations, human resources, sales and business development, and expense management. If you are an enthusiastic leader with an interest in working with a dynamic team or an experienced insurance professional looking to move into a leadership role, this could be the role for you!

*Note: This Branch Team Leader role will lead two branches (the Headmaster Row and St. Anne’s Road locations) for a minimum of 12 months due to a current maternity leave. Following the 12-month period there may continue to be an opportunity to lead two branches or be moved to leading one heavy-traffic branch location.

KEY ACCOUNTABILITIES
• Accountable for the support and guidance of direct reports
• Accountable for the scheduling of staff and resource allocation to maintain a high degree of client service at all times
• Accountable for coaching the team members in accordance with the Client Experience Program and Team Member Training Program as outlined and delivered by Winnipeg Insurance Brokers Ltd.
• Accountable for the performance management of direct reports and recommendations to senior leadership on staffing requirements and performance issues
• Accountable for the branches’ operational performance including new business sales and renewals
• Accountable for the branches’ cross-sale goals and performance to targets
• Accountable as the Key Autopac Person (if applicable) and ensuring all regulatory and insurance company guidelines are exceeded to minimize risk
• As an integral part of the Branch Team Leadership group, the Branch Team Leader is accountable for attending regular leadership team meetings and actively contributing in a positive manner to the discussions and initiatives to drive the profitable growth of Winnipeg Insurance Brokers Ltd.
• Accountable for actively and overtly embodying the “why”, vision and values of Winnipeg Insurance Brokers Ltd and act as an ambassador of the organization both with internal and external partners.
• Accountable for all branch administrative tasks, ensuring accuracy
• Accountable for upholding the client experience and ensuring service standards are met by all team members
• Responsible for process improvements and assisting senior leadership on maximizing efficient processes
• Other duties as assigned

Qualifications / Required Skills

Education and experience

This role requires a minimum Level 2 General Insurance Licence. A CAIB designation or equivalent is preferred. Five or more years of job-related experience, with a minimum two years leading a team of professional staff, or an equivalent combination of education and experience will be given preference.

Technical Competencies

At the Branch Team Leader level, it is expected the incumbents will possess a basic level of knowledge and skills in the following competencies:
• Understanding of insurance brokerage operations
• Understanding of process excellence
• Sales and sales management
• Communication
• Business development
• Risk management
• A solid degree of knowledge about insurance products, services, and regulations

Additional Information

Winnipeg Insurance Brokers Ltd. is proud to offer a competitive salary, commission program, team incentive program, and a full group benefits package including Group RRSP. We also offer competitive paid vacation time, paid sick time, paid personal days, and paid volunteer time. Check out our website at www.winnipeginsurancebrokers.com and send your resume and cover letter to info@wpgins.ca.

We thank all interested candidates, however only those considered for an interview will be contacted.

Contact Information

info@wpgins.ca