Job Description / Duties

The Autopac - Customer Experience Representative will serve as the first point of contact for our visitors and clients, delivering exceptional customer service and ensuring a positive and welcoming experience. This role will provide valuable administrative support to multiple departments within the organization. The Autopac - Customer Experience Representative is responsible for managing front desk operations, processing payments, processing Autopac transactions and assisting with various administrative tasks as needed.

Qualifications / Required Skills

IWS Certified – Completed Level 1 Broker Insurance License
Experience with Applied EPIC is considered an asset
Experience with Microsoft Office
Experience with Customer Service

Additional Information

What We Can Offer You
• A full-time position starting as soon as possible (8:30 a.m. - 4:30 p.m., Monday - Friday)
• Competitive compensation package, including a comprehensive group benefits plan and a company matching RRSP plan
• Paid parking
• Dynamic and inclusive work environment that fosters growth and collaboration
• Professional development opportunities
• Employee wellness program

Contact Information

careers@standardinsurance.ca

Employer Profile

At The Standard Insurance, we pride ourselves for our long-standing commitment to act as an advocate for every single one of our clients. Our experienced insurance brokers put their connections and knowledge to work everyday, to find insurance solutions that provide the best coverage and value for individual needs.

Empowered by the communities that we live and work in, we have grown to become Northwestern Ontario’s largest, longest-standing insurance brokerage firm.
In 2012, we entered a partnership with Oldfield Kirby Esau (OKE) in Manitoba and later collaborated with them to merge our operations. The decision to unite OKE and The Standard under one name built us into a smarter, stronger, well-resourced Insurance company with a proven ability to compete against the world’s best.

Today, we have nine offices that provide the full spectrum of insurance products to residents and businesses in Kenora, Dryden, Red Lake, Sioux Lookout, Flin Flon, Creighton, Thunder Bay, Fort Frances and Winnipeg.

Since our humble beginnings in 1897, we have operated as an integral part of our communities, investing in the places we live and work, and supporting our staff in their community involvement.

A key pillar of our success comes from being deeply ingrained in the concerns and needs of the communities in which we live and work. Participating in our communities makes us proud of who we are and what we do. It also allows us to better understand our clients’ needs, more than firms who aren’t from around here.

We truly are a part of the fabric and foundation of central Canada.