Job Description / Duties

Due to an internal promotion, we need another auto expert who can help us generate and maintain clients, and help take us to the next level. Your success in this role is dependent on your insurance knowledge, your initiative to obtain and close leads, ability to build positive long-term relationships and successfully negotiate with insurers in the best interest of our clients.

Your Responsibilities

Handle all Autopac transactions.
Greet and assist walk-in and call-in clients promptly.
Generate leads for other lines of business (e.g., home insurance, commercial) when interacting with walk-in clients.
Establish and maintain strong customer relationships as the top priority.
Adapt and prioritize tasks based on changing situations.
Ensure accurate and detailed work.
Effective communication within the team is crucial.

Qualifications / Required Skills

Qualifications

Minimum Level 1 Insurance or Auto Only license with IWS Certification
Demonstrated relationship building expertise
Superior customer service, communication skills and positive personality
Proficient in Microsoft Office: Word, Excel, and Outlook
Ability to work collaboratively as a key member of a team and independently
Experience with TAM is an asset
Ability to travel within the city from time to time. Class 5 license is an asset

Additional Information

Type of Person Who Will Succeed in this Role:

Positive and Outgoing
Able to work in a fast-paced environment
Competitive nature
A self starter, who is motivated by client satisfaction
Ability to make informed, quick decisions in the best interests of our clients
Team Player
Confident, goal-oriented and organized
Ability to prioritize and organize tasks efficiently.
Strong communication skills for client interactions and team collaboration.
Proactive in addressing day-to-day matters and problem-solving.
Never afraid to ask questions and continue learning

Contact Information

If you think this position may have potential for you, then send us your resume here - https://avantinsurance.bamboohr.com/careers/38

We would like to thank all applicants in advance for their interest in us.

We encourage applications from all qualified individuals and believe strongly in diversity.

Employer Profile

Avant Insurance is named for the French proposition meaning "Before".

For us, that means being there for our clients before the trouble happens, not just after. We will relentlessly pursue the right coverage so our clients are protected when disaster strikes.

Avant is locally owned and operated, meaning we have no ownership or commitment to any Insurance Company, Bank or International Entity. Because of this, we have the ability to remain agile and pivot quickly to adjust to the changing world, while always keeping our clients' and employees' best interests front and center.

Avant has recently launched a 4 day work week pilot for all of our staff! This means your salary is based on a 40 hour work week but you're only scheduled for 32 hours per week. Being a family owned brokerage means we understand how important a healthy work/life balance is and we strive to give our staff the flexibility they need, no matter what life throws at them.

Why Apply?

We are committed to empowering our employees in the workplace and community.
We offer competitive compensation, and paid education
Company paid group benefits package, health and wellness spending accounts and a company matching RRSP plan.
4 Day Work Week.
Family-oriented environment.