Job Description / Duties

Job Summary:
We have a position available for Part-time Autopac CSR. If you have exceptional communication, provide exceptional customer service, and are focused on growing in the insurance industry, we'd like to hear from you!

Key Responsibilities:
• Assist all walk-in, or phone-in Autopac customers while providing excellent customer service.
• Complete funds balancing and bank run daily.
• Keep up to date with MPI’s rules and regulations.
• Work as part of the team to ensure the branch runs smoothly while ensuring the office is clean and presentable for clients.
• Maintain MPI and office inventory monthly.
• Keep up to date with continuing education credits as per ICM License requirements.
• Actively cross-sell when opportunities arise with Travel, Health, and Boat Insurance.
• Actively prospect for home insurance leads.
• Provide support to Personal Lines with processing and other duties as required.
• All other tasks as assigned by leader.

Qualifications / Required Skills

• Manitoba General Insurance License and IWS Certification is considered an asset.
• Exceptional customer service and interpersonal skills.
• A sufficient criminal record check is required.
• Ability to work as a part of a team and independently.
• Strong communication skills, both verbal and written.
• Legally entitled to work in Canada.
• Exceptional attention to detail.

Additional Information

What We Offer:
• Competitive wage
• Opportunity for growth within our company
• A positive and fun work environment
• On-site parking
• We’ll support your professional development education
• Flexible work schedule

Contact Information

If you are interested in joining Our Team, please forward your resume to hr@nationwest.ca

Employer Profile

We're Nation West, your trusted insurance partner serving Western Canada and the Northern Territories.

We believe in building a diverse workforce of committed professionals. Our team is reflective of the community we are proud to serve, ensuring empathetic expertise and tailored solutions.

With a deep commitment to community, we proudly donate a percentage of all premiums to Western-based humane societies, supporting animal welfare and well-being in the regions we serve.

Join us in making a positive impact in our community. Work with the best at Nation West!