Job Description / Duties

We are looking for a full-time experienced Personal Lines Service Associate to:

Maximize growth and client retention through superior customer service and account development

Manage a personal lines book of business

Negotiate coverage in best interest of the insured and insurer

Ensure policies are reviewed for accuracy, promptly processed, and changes/concerns addressed

Prepare accurate, professional proposals for submission to insurers

Maintain/update client file information and use abeyance system to ensure follow-up

Provide payment options and keep client files’ accounts receivable current

Assist in handling of customer claims

Generate referrals for other insurance needs

Take an active role in training to stay current on all personal lines insurance products and procedures

Perform administration tasks, including documentation, data entry, and electronic filing

Qualifications / Required Skills

Proven track record in customer service with demonstrated relationship building expertise

Minimum level 1 general insurance license or commitment to achieving licensing upon hire

Superior communication skills, professionalism, and positive personality

Proficient in Microsoft Office: Word, Excel, and Outlook

Attention to detail and ability to prioritize and plan

Confident, self-motivated, and organized

Ability to work independently and collaboratively as a key member of a team

Additional Information

Why apply

Excellent growth and advancement opportunities

Attractive salary

Great benefits package and Group RRSP

Commission incentives

Contact Information

Tiffany Blanchard

Employer Profile

Do you want a position that offers autonomy and encourages your ideas?

Do you want to work with a team where you can use your passion for customer service in an entrepreneurial and uncharted way?

Do you want to work in an organization that appreciates the value and excellence you bring?

Do you want to be part of a growing organization who is expanding beyond Manitoba borders?

Do you appreciate the support of an experienced team and family-oriented environment? Then think about us for this outstanding opportunity!

We are expanding and we need a Personal Lines Service Associate to join our team!

Rempel Insurance is a Manitoba success story. We have been providing quality Manitoba insurance products to a wide range of customers for over 50 years. Rempel Insurance Brokers Ltd. is owned and operated by Shawn and Janice Graydon. Shawn leads the Rempel Insurance team in offering quality insurance to our customers and supporting our communities. We are dedicated to empowering our employees to challenge the status quo through innovation, market penetration, and ultimately maximize the customer experience. Building trusted relationships with family, community, and our clients are at our very core, and we are committed to serving them with the utmost integrity.

To learn more about our company please go to: https://vimeo.com/510248513